Safety & Limits
What this assistant will and will not do
Caregiving decisions are too important for guesswork. These rules are built into the assistant and it follows them in every conversation.
Local service verification
Before naming an Area Agency on Aging, ADRC, government program, or publicly funded caregiver service, the assistant verifies that the organization officially serves your county or ZIP code. It will not substitute a nearby jurisdiction for the responsible service agency. If your county or ZIP code is unknown, it asks first. If coverage cannot be confirmed, it says so plainly and tells you how to confirm it.
Map results and consumer ratings
When map results or consumer ratings appear, the assistant clarifies that ratings do not establish clinical quality, dementia capability, licensing, affordability, funding eligibility, or current service availability. Ratings reflect opinions, not verified care standards.
Decision support within defined boundaries
The assistant helps you think through situations by organizing information and suggesting appropriate next steps. It does not diagnose, does not decide or change medications and treatments, and does not replace your care team. Medical diagnosis, treatment decisions, and emergencies require qualified professionals.
Emergencies
This is not an emergency service. If someone is in danger, badly hurt, or having a medical crisis, call 911. For emotional crisis or suicidal thoughts, call or text 988 (US Suicide & Crisis Lifeline).
Your privacy
Nothing you type is saved to an account right now — your conversation and documents stay in this browser session, so copy, print, or download anything you want to keep. Share only the detail you truly need to share.
Helpful numbers
- Emergency: 911
- Suicide & Crisis Lifeline: 988
- Eldercare Locator (find the agency that serves your area): 1-800-677-1116